Pond Cleans - Standard Service Provided

• Empty pond to drains or garden (as directed by our client);
• Carefully Capture and store your fish in a covered quarantine tank (with added aeration if necessary);
• Where appropriate, store pond plants in a vat;
• Clean off the plants and prune excess roots, and other growth;
• Pressure wash or scrub the interior to remove excess growth and sludge whilst leaving adequate natural life to prevent excessive new pond syndrome;
• Clean your filter (if applicable);
• Remove the build up of waste from the pond (This is added to your usual garden waste disposal or used to fertilise your garden);
• Refill your pond;
• Re-house your fish; and
• Replace your plants.

Pond Maintenance - Extended Service

• De-chlorinate the water;
• Pond Weed treatment;
• Change UV Bulbs;
• Change Quartz Sleeves;
• Change Airstones.

To be provided by Client:

• Water;
• Electricity;
• Toilet Facilities;
• Waste removal area (such as a compost heap).

New Pond Syndrome

Please note that there is a natural period of stabilisation of the ecosystem of a pond following a pond clean. The result of this can be green water ('new pond syndrome') and an aesthetically less pleasing feature for a period of a few weeks. This should settle down over time as the pond re-gains a natural balance.

Notes:
Although we take every care in looking after the well-being of aquatic lifeforms, it must be noted that fish may be vulnerable during a clean (due to the proportional build-up of waste) and may perish. Young fish are particularly at risk and some may be lost during a thorough clean.

During a pond clean there may be some trampling of grass underfoot. This should not be considered too great a problem, but may leave the lawn looking a little untidy for a short time.

On the finding of any endangered species, Head Squared may be required to stop any further cleaning and to take steps to minimise any harm being caused to these species. Where appropriate, Head Squared will complete the clean once all reasonable mitigation work has been completed by the Client.